AI Receptionist for HVAC Contractors
Nobody answers at 2am on a Sunday. Something should
Answers on the first ring at 2am on a Sunday while every truck is on a job. Triages the emergency from the quote, captures the address and the system, and books straight into your calendar against real availability.
- Trained on your prices, your brands, your service area and your dispatch rules
- Books into ServiceTitan, Housecall Pro or Jobber against real availability
- Every call transcribed, summarised and pushed to your CRM
- Agent trained on the client's services
- Answers on the first ring 24/7
Answers on the first ring
Every line is a deliverable, not a promise. If it is on this list it ships, and if it is not, it is outside the price.
Agent trained on the client's services
Brands serviced, service area, pricing bands, financing options and dispatch rules
Answers on the first ring 24/7
Escalation to a human on real emergencies
Triage between emergency
Replacement quote and maintenance
Captures name
Address, system type and problem
What it is trained on
Contractors miss 25 to 40% of inbound calls, and the ones after 5pm in July are the highest-ticket ones.
See what it costsNever send a July emergency to voicemail again
Answers on the first ring, triages, and books into your real calendar.
Triage and booking
The clock starts when we have access, not when you pay.
We learn your business
Services, brands you service, pricing bands, financing, service area, and when a call must reach a human.
We build and test
Triage logic, booking rules, escalation paths, tested against real call recordings before it answers anything live.
We tune monthly
Transcripts reviewed, gaps closed, the agent gets better instead of drifting.
Minutes and overage
Every item below is part of the fixed price.
- Speed to lead
- The time between an enquiry arriving and a human or system responding. In home services it predicts close rate more reliably than almost anything else.
What it costs
One price, agreed before we start, written into the service agreement.
One price agreed before we start. The full scope is written into the service agreement, so nothing gets added to the invoice later.
- Agent trained on the client's services
- Answers on the first ring 24/7
- Triage between emergency
- Captures name
- Books directly into ServiceTitan
- Confirmation SMS and on-call tech notification
Before you ask
The questions contractors actually ask before buying this, answered straight, including the ones where the answer is no.
Will customers know they are talking to a machine?
It says so. Pretending otherwise backfires the moment it fails, and in our experience homeowners do not care as long as they get an appointment instead of voicemail.
There are funded companies doing exactly this. Why you?
Because we are not selling you the model, we are selling the integration. Trained on your real prices and dispatch rules, wired into your CRM, tuned monthly. Buying the platform and never configuring it is how most of these end up unused.
What happens on a real emergency?
It triages and escalates. Gas smell, no heat with an infant in the house, water coming through a ceiling: those reach a human, on rules you set.
What if it books something wrong?
It books against real availability with your slot rules, and every call is transcribed so you can see exactly what happened. In the first two weeks we review every booking with you.
What does it cost when we go over the minutes?
Metered above the included 500 minutes, at cost plus a small margin, shown on the invoice. No surprise bills.
Should we start here or with missed-call text-back?
If you are unsure whether the leak is real, start with text-back, it is cheaper and it measures the problem. If you already know you are missing after-hours calls, come straight here.
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